Frequently Asked Questions
Everything you need to know about shopping with Monies.
What shipping options do you offer?
We provide standard shipping (5-7 business days) and expedited shipping (2-3 business days) across the country. Free standard shipping is available on all orders over $75.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How do I contact customer support?
Our support team is available via live chat on our website, or you can email us at support@monies.com. We aim to respond to all inquiries within 24 hours.